I’ve been testing the TKActions V6 panel with the newly released Photoshop CC 2019 on both Mac and Windows computers and everything seems to be working properly. There aren’t any major issues associated with the panel as far as I can tell. However, with every new version of Photoshop some users experience problems and there are almost always new bugs in Photoshop itself. These issues are usually NOT due to the V6 panel, though they can affect its performance. I’ll review a couple of situations below that have been brought to my attention.
Lightroom-to-Photoshop issue (Windows-only)
As some of you might be aware, Photoshop CC 2019 has a major bug. When you open Photoshop by opening an image directly from Lightroom, many functions are grayed-out on the Photoshop menus. This problem appears to be a Windows-only bug. This Photoshop thread discusses it and has an official Adobe recommended workaround. Basically, Windows users need to open Photoshop CC BEFORE opening images from Lightroom. Doing this makes all the functions in the Photoshop menus appropriately available. The V6 panel runs some of these standard Photoshop functions as part of the steps programmed into the panel’s actions. So launching Photoshop CC first insures that these functions are available and can be accessed by the panel.
UPDATE: I have been informed that this problem can also occur when opening an image from Bridge or ACR. So, again, if you’re on Windows and have this problem, it’s important to make sure Photoshop CC is open BEFORE opening images from Lightroom, Bridge, or Adobe Camera Raw. As I mention in the comments below, here’s a test to see if your panel is working properly:
- Reboot your computer.
- Open Photoshop CC directly from its launch icon on your computer. Do NOT open PS CC by opening an image from Lightroom, Bridge, or ACR. Have Photoshop CC open BEFORE opening any image.
- Now open an image (by whichever method you prefer).
- Try using the panel.
The panel should now work normally and will demonstrate that this an Adobe bug and not an issue with the panel itself.
Modules missing from workspace
When you install a new version of Photoshop CC, the workspace preferences from the old version usually transfer to the new version including the V6 modules you had open and their placement in your workspace. Unfortunately, sometimes this does not happen and it will look like the V6 modules disappeared and need to be reinstalled. However, re-installation is seldom necessary. Instead, first click the Workspace menu in the upper right corner of Photoshop (red box below) and see if your last workspace is listed there. If it is, click it and it might restore your last workspace including the V6 modules.
If that doesn’t work, go to the Window > Extensions menu in Photoshop and click each of the modules you want to open.
You might need to reconfigure the modules into your preferred arrangement using the information in Sean Bagshaw’s video.
If there are no modules listed under Windows > Extensions, you can check your installation by looking for the installation folders in the “extensions” folder in the following path:
MAC: Macintosh HD > Library > Application Support > Adobe > CEP > extensions
Windows: Computer > C: > Program Files (x86) > Common Files > Adobe > CEP > extensions
This installation path has worked since Photoshop CC 2014 and is correct for Photoshop CC 2019 also. If your V6 modules were installed correctly in CC 2018, then it’s quite likely they’re properly installed in CC 2019 as well, but it’s always a good idea to check. The installation folders have the following names:
If you don’t see these folders in the “extensions” folder, double-check that you have the correct installation path to the “extensions” folder. It’s unusual that the folders would be removed simply by installing the new version of Photoshop CC. If you’re sure the installation folders are missing, contact me and I’ll reactivate your download link.
If you see the installation folders in your “extensions” folder, then your V6 panel is properly installed and will show up in the Window > Extension menu of Photoshop CC if your application is working properly. If you don’t see the modules listed in the Windows > Extensions menu, reboot your computer and check again. That’s always something worth doing when things aren’t working properly.
Another thing to check if the modules don’t show up under Window > Extensions in Photoshop is the preferences. Go to the Preferences > Plug-ins menu and make sure that “Load Extensions Panels” checkbox is checked. This has been a problem for a couple of people. The checkbox needs to be checked in order for panels like TKActions V6 to show up in the Window > Extensions menu.
While the two problems listed above have occurred for a few users, there are also occasionally really weird problems that only happen for one user and can’t be replicated. This is often a sign of corrupted Photoshop preferences files and the only solution is to reset them. This Adobe video shows how to do that. But feel free to check with me first to make sure that I’ve not seen the problem before and have a different recommendation.
In a few cases where the above solutions don’t work, uninstalling and reinstalling PS CC is necessary, but that’s rare. Always try rebooting the computer before reinstalling Photoshop as some odd problems can occasionally be solved with a reboot.
Please contact me if you notice other problems with the V6 panel and Photoshop CC 2019. My sense is that CC 2019 is quite buggy yet, so there may be other issues yet to be discovered. If I can replicate the problem, I’m usually able to fix it or recommend a workaround.
If I hear of other problems with Photoshop that are regularly affecting the panel, I’ll post additional information on this blog. At this time, though, the V6 panel works fine in Photoshop CC 2019 and is available to make luminosity masks when you need them.